ITEM RETURN FORM
Returned items must meet the following conditions, here is the checklist:
- Item has not been worn, altered, or used.
- Item has not been washed.
- Item is free of pet hair and odors.
- Item is returned in the same condition as received, with original tags and packaging.
- Free gifts (if any) are included.
- Items must be returned within 14 days of receipt.
The customer must return the item within 14 days of receipt. Any item returned after this 14-day period will not be accepted.
You can choose to receive a refund or a promo code for the returned item. Shipping fees are non-refundable for both options. There will be a 20% restocking fee on the price of the returned item for any refund. Alternatively, you can choose to receive a promo code (equivalent to the price of your returned item) to use for future orders, which will not incur any restocking or handling fees.
Thank you for shopping at DressMyPaws! Weβre dedicated to ensuring both you and your pet are happy with our products. If you have any questions about your return, please contact our team at contact@dressmypaws.com.