Order Processing & Order Cancellation
Order Processing
Order Cancellation
Order Processing
At DressMyPaws, we’re committed to getting your furry friend’s outfits to you as quickly as possible! Here’s how it works:
- The processing time for each product is estimated to 3 days. For custom-made or personalized items, additional production time may be required.
- You’ll receive an order confirmation email after placing your order.
- Once shipped, a tracking number will be sent to your email so you can follow your package every step of the way.
Order Cancellation
We understand that plans can change! If you need to cancel your order, here’s what you need to know:
- Cancellations must be requested within 24 hours of placing your order and before the order has shipped.
- Custom-made and personalized items cannot be canceled.
- A 20% cancellation fee will be applied to the order total (excluding shipping costs).
- If your order has already been shipped, please refer to our Return Policy.
For any questions or concerns, feel free to reach out to our Customer Service.